Contact information

Contact Information

If you have any questions about your order, our products, delivery, returns, or any other inquiries, you can contact us using the details below.
We aim to respond to all messages as quickly as possible.

📧 Email Support

info@durrshein.de
We typically respond within 24–48 hours (Monday–Friday).

 

Business Address

DURRSHEIN
Am Erlenbach 14
34225 Baunatal
Germany

(This is our business correspondence address. Please contact us before sending any returns.)

 

Customer Support Hours

Monday – Friday: 09:00 – 17:00
Saturday, Sunday & Public Holidays: Closed

 

Order & Shipping Inquiries

For questions about your order status, delivery, or tracking, please provide:

·        Your order number

·        Your name

·        Email used at checkout

Send your request to: info@durrshein.de

 

Returns & Refunds

For return or refund requests, please contact us first to receive instructions:
info@durrshein.de

(Please do not return any item without contacting us.)

 

Business / Partnership Inquiries

For supplier partnerships, wholesale inquiries, or collaborations, please email:
info@durrshein.de

 

Feedback & Suggestions

We welcome your feedback and suggestions to help improve our products and services.
Feel free to reach out anytime!